Question 1

What is included with the space reservation?

Accepted Answer

Our birthday party space reservation includes 2-hour exclusive use of our play space and party room for you and your guests. One of our staff members will serve as your party host to assist you and check in all guests. We also take care of the clean up and trash disposal!

Question 2

Can I bring my own food and drinks?

Accepted Answer

Yes! You are welcome to bring food and drinks, as well as decorations for the party room. We also offer birthday add-ons if you would like for us to take care of all the food and beverages. All you have to do is show up!

Question 3

Do I need to bring my own decorations?

Accepted Answer

You can bring your own decorations if you would like but it is not required. The party room is pre-decorated with permanent balloons, a happy birthday garland, a happy birthday banner, and colorful paper lanterns hung across the room. Keep in mind that our parties are limited to 2-hour slots so the more decorations you bring, the more setup and clean up time you will need. Our staff can also assist with clean up and disposal of decorations. Please note: we will not dispose of any balloons.

Question 4

What time should I tell my guests to arrive?

Accepted Answer

All guests are welcome to enter the space at the start of your party reservation time.

Question 5

Can we bring a balloon artist, face painter, etc.?

Accepted Answer

We do not allow any outside vendors for birthday parties. We do offer a variety of party add-ons which include party favors and themed STEM activities. Check them out by clicking below!

Question 6

Can I get there early to set up?

Accepted Answer

Yes! Birthday families can access the space 15-minutes before the party’s start time. Our staff can also assist with setting up before your guests arrive. Once your guests start arriving, our staff member(s) have to move to the lobby to ensure everyone signs our liability waiver and is oriented to our space.

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